Welcome to DNK Infotelecom

High Performance Products, Solutions and Services for Contact Centers

Who are we

DNK is a company specialized in the development of high performance Products, Solutions and Services for Contact Centers. State-of-the-art technologies, innovative features and professionals with extensive experience in the sector.


Build products and solutions of excellence that simplify and renew the relationship of companies with their customers.


Seek constant innovation to transform customer experiences into powerful and passionate relationships with companies.

Best Experience for your Customer

Tailored Solutions for the Complete Management of the Customer Journey


Automated service solution based on a responsive web interface to serve the WebDesktop and WebMobile and AppMobile channels.


The DNK IVR is a modern, personalized and proactive IVR for consumers of the new era, who seek quality and a competitive cost / benefit ratio.

Satisfaction survey

The DNK Satisfaction Survey is a service evaluation solution from the customer’s point of view (“Voice of the Customer”).

DNK transcriber

Integrated solution that allows the recording, transcription and identification, step by step, of all telephone calls that pass through the Call Center.

Virtual Agent

Robot that serves the customer by phone, with a linguistic approach combined with voice recognition (ASR) to converse naturally with the customer.


DNK has more than 50 customers, here are some success stories


Check out some of our articles

Want more information about our integrated Omnichannel platform for Contact Centers?