The IVR DNK solution offers a set of additional modules that bring expert resources. One of these additional modules available is the DNK Ad Issuer.
The DNK Announcement Issuer allows IVR DNK to issue announcements at strategic points in the navigation tree. The announcement can be an urgent message, a promotional message, or general notices.
It is a flexible, simple and useful tool, where through the web access all ad issuing operations are performed (activation and deactivation of the advertisement, scheduling, uploading and downloading of advertisements).
The announcements can be inserted at any time, for example: at the beginning of the IVR service, before the call is transferred to a specific service group and at the end of an error call.