O Gamification permite que os agentes de uma empresa adquiram pontos que podem ser trocados por prêmios ou progressões na carreira.

Gamification, offered by DNK in partnership with Collab, reinvents the operation of a contact center, being the ideal solution for monitoring activities and identifying trends.

With a fast and interactive interface, Gamification allows the agents of a company to acquire points that can be exchanged for prizes or career advancements.

Gamification is available for cloud services and guarantees a unique and fun experience for employees of any company.

Main Benefits

Fast and interactive interface

Ensures customer satisfaction

Increases employee productivity

Increases employee motivation

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