One ContactCC

O OneContact CC oferecido pela DNK, em parceria com a Collab, é a solução ideal de gerenciamento de contact center automatizado.

The OneContact CC offered by DNK, in partnership with Collab, is the ideal solution for automated contact center management based on a responsive web interface, with real-time reporting available on the spot in hybrid cloud models.

With a unique and intuitive design, OneContact CC allows the management of multiple communication channels in a single interface. One ContactCC is unique in the market, as its platform was designed for a 360º omnichannel service, providing a contextualized and personalized experience to the customer in all communication channels.

Main Benefits

Cost savings

Consistent contact experience

Improves customer satisfaction

Increases operator productivity

Unique and intuitive interface

Want more information about our integrated Omnichannel platform for Contact Centers?