The OneContact CC offered by DNK, in partnership with Collab, is the ideal solution for automated contact center management based on a responsive web interface, with real-time reporting available on the spot in hybrid cloud models.
With a unique and intuitive design, OneContact CC allows the management of multiple communication channels in a single interface. One ContactCC is unique in the market, as its platform was designed for a 360º omnichannel service, providing a contextualized and personalized experience to the customer in all communication channels.
