DNK in the Press

Check out DNK news and videos

Interview with Ântimo Gentile

Director President of DNK

“We are betting heavily on the issue of data transcription, applications with transfer possibilities for human service, creation of personas to facilitate and retain customer service, as well as improving contact center management.”
Read the interview

“Remote work will allow the inclusion of many professionals in the service area with enormous potential”

Media: Call Center Magazine (in Portuguese)

DNK launches WFM solution

Media: Callcenter.inf.br (in Portuguese)

DNK and CS Global consolidate partnership

Media: Callcenter.inf.br (in Portuguese)

Winning companies of the Consumidor Moderno Award

Media: Consumidor Moderno (in Portuguese)

``The way to serve the customer is what will dictate the success of your business``

Media: Consumidor Moderno (in Portuguese)

DNK strengthens team

Media: CallCenter.inf.br (in Portuguese)

Majority of customers seek automatic service channels, without human intervention, says survey

Media: Exame (in Portuguese)

Only 1 in 4 companies in Brazil is ready for digital transformation, says study

Media: Agência Estado (in Portuguese)

DNK launches mobile bot solution

Media: CallCenter.inf.br (in Portuguese)

DNK presents new solutions

Media: CallCenter.inf.br (in Portuguese)

Time to do more with the same

Media: CallCenter.inf.br (in Portuguese)

Customer Journey

Media: CallCenter.inf.br (in Portuguese)

DNK creates telecom monitoring solution

Media: CallCenter.inf.br (in Portuguese)

DNK presents BPM methodology

Media: CallCenter.inf.br (in Portuguese)

DNK launches Visual IVR

Media: CallCenter.inf.br (in Portuguese)

DNK takes IVR to smartphones

Media: CallCenter.inf.br (in Portuguese)

DNK invests in information security

Media: CallCenter.inf.br (in Portuguese)

Technology more accessible to everyone

Media: CallCenter.inf.br (in Portuguese)

Customer service is one of the fastest growing segments in Digital Transformation corporations, according to Gartner

Media: InfoMoney (in Portuguese)

Smart Bot: use of intelligent robot revolutionizes customer service and IVR performance

Media: Terra (in Portuguese)

Secrets of Smart Service

Media: Consumidor Moderno (in Portuguese)

DNK launches automation solution

Media: CallCenter.inf.br (in Portuguese)

A boutique of solutions

Media: Cliente S.A. (in Portuguese)

DNK: A boutique of solutions

Media: CallCenter.inf.br (in Portuguese)

DNK launches web call back solution

Media: CallCenter.inf.br (in Portuguese)

DNK is selected at InovaBRA

Media: CallCenter.inf.br (in Portuguese)

DNK with good prospects

Media: CallCenter.inf.br (in Portuguese)

DNK launches multichannel customer service system

Media: eCommerceNews.com.br (in Portuguese)

Yamaha adopts DNK IVRs

Media: CallCenter.inf.br (in Portuguese)

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